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Connecting with Your Customer Through Technology

bWhen doing any business, making the customer happy is the ultimate way to become a success. So you must put yourself in the customer’s shoes and think of the things that you would expect or want from the company in order for you to be happy and satisfied with everything.

Today’s technology gives you no excuse to not let anyone reach out to your business. And most of the time, the number one thing that any buyer wants is to be able to talk to the company whether it’s to give feedback, ask questions, or complain about something. You need to be quick in responding to whatever they have to say because that can make them feel better about your business even if you can’t solve the problem.

Call Center

operatorIt’s common sense that you need to have a call center especially if your customer demographic is above 20 years old. The adults and older generation would want to have a number to call if anything is wrong, any other ways like emails, for example, will not give them the real-time answer that they need. While the company desperately need one, doing it in-house can cost you a lot of time and energy. Connect yourself with call center services that will let you do the call answering service and be your outsourced customer service if you wish to simplify your business process.

Emails

customer service emailTalking to a stranger may seem like too much work for some people, and email is such an easy way communicate. Setting up your customer service email should be one of the first things that you do prior to launching the business because it is free and professional to do so. The only thing about emails that you would worry about is how can you make sure to reply to every single one that you receive in a time span that is acceptable for your buyer.

Social Media

socmedSocial media is taking over every aspect of people’s life, including how people choose to interact with everyone including a company. Aside from using it to promote and socialize your products, you should try to open up on that platform and responds to messages or comments that you get. Though some conversation that is more private should be treated over other communication channels for privacy, you can still utilize Twitter, Instagram, Facebook, or Snapchat for general questions that you can answer.…

cute cat

Make Your Pet’s Life Better with Tech

You have not yet to maximize the potential that the tech can do to make every aspect of your life better, including as a pet owner. Though your animals do not understand it, as the owner you are required to give them the best experience possible. You and other humans are not the only living being that can benefit from science because there are some things that you can do or buy to make your dog or cat safe and happy.

Microchip your animal

micro chipSomething that is more devastating than the death of your pet is if they went missing. The uncertainty of where your pet is and whether he or she is safe or not will haunt you in your sleep. The statistics have shown that if you microchip your fur babies, then there is an over 60% chance that you do not have to worry about losing your beloved pet. Anyone that find them can bring the poor guy to the vet and they will let you know that it is yours to pick up. Unfortunately, not a lot of countries makes it obligatory to microchip your animal when possible like cats and dogs for example. This technology will not hurt your baby whatsoever because the doctor is trained to put it so that your pet will never even know that it is in their body.

Put a Tracker

black dogBecause a microchip can only carry a piece of information about the dog and the owner, you still need another device that can let you track where your dog or cat is and when they are leaving your house. There are so many products on the market that you can choose from, and you want to find something that is user-friendly and come with an application on your phone is possible which will make everything more convenient for you. With this technology, you can always monitor and make sure that your pet is safe even though you are not around.

Set up a camera

If you ever wonder what your cat or dog is doing whenever you leave them alone, you need to set up a camera that can record their activities. It will be interesting for you and you might learn something new from watching the footage. This technology will let you discover the things that you need to change or do to make sure that your car or dog can have a good time without you.…

macbook

Ways to Keep Your Laptop Safe

There is two gadget that has become a must in everyone’s life, which is a smartphone and a laptop. Nowadays you do not even need a PC anymore because you can use your laptop for everything that you need from video editing, digital drawing, playing games, typing a document, editing a picture, and many other things. Especially once you get into high school or university, you will start to know what it feels like when you need one in your life for your assignments.

When you use it so much for entertainment purpose as well, it sucks when something happens and you need to go to the service center. You do not want to know how it feels like to keep borrowing other’s or depending on the school’s computer for everything that you need. Take actions today to keep your laptop safe from many types of threats.

Use antivirus program

The first thing that you will need on your laptop is a reliable antivirus program of your choice to protect your device from anything dangerous can get into it. Though there are a lot of free ones, it is always better to invest a little bit more in your security and use a paid program that you can subscribe to for every month or year.

Do not download anything miscellaneous

laptop workIf you do not have any experience with the application before and you are not downloading it from a trusted source, then you might want to re-evaluate your decision to make sure how important is the app for you. It is risking everything that your software has to download a strange program without knowing what will happen and what does the thing carry when you extract it from the internet.

Leave out weird and untrusted websites

Sometimes you do not even have to download anything to get a virus, visiting a particular website can cause you as much trouble. So, for this reason, you want to stick to sites that you know for sure
is reputable and does not have a bad intention of giving you trouble with your laptop.

Careful of stranger’s flash disk

fdThe last thing that you want to watch out for is to plug someone else’s flash dish in your laptop and let every problem that it carries come to your way. Especially if you do not have anything to protect you like an antivirus program for example.…